The supplier disruption status is only visible when using the Disruption Perspective.
The availability of this Perspective may vary based on the terms of your contract. Contact Customer Success or your Account Executive if you have any questions.
What does the supplier disruption status refer to?
The Supplier Disruption Status is giving an indication for the supplier’s ability to fulfill orders and meet contractual obligations due to unexpected interruptions. These disruptions can be caused by various factors such as, for example:
Natural Disasters – Earthquakes, hurricanes, floods, or fires impacting the supplier’s operations.
Logistics Issues – Transportation delays, port congestion, or supply chain bottlenecks.
Raw Material Shortages – Limited availability of essential materials due to demand-supply imbalances.
Financial Instability – Supplier bankruptcy, funding issues, or cash flow problems.
Regulatory or Compliance Issues – New trade restrictions, sanctions, or non-compliance with regulations.
Workforce Issues – Labor strikes, employee shortages, or political unrest.
Technological Failures – Cybersecurity breaches, system failures, or equipment breakdowns.
Our system will give an automatic status update based on the alerts it reviewed. You also the possibility to adjust and adapt the status yourself.
How does it work?
To view the Supplier Disruption Status, ensure the Disruption Risks perspective is selected. This can be seen on the top of your screen next to the eye symbol and can be adjusted in your profile settings (highlighted in red).
By clicking on the "Feed" page, the Supplier Disruption Status will be shown in the top right corner of the Prewave Page. It shows how many of a customer’s suppliers are possibly affected by various disruption risks at the current time.
The Supplier Disruption Status consists of the following areas:
Inactive
At risk
Limited
Active
By clicking on any of these status, the user will be redirected to the "Map”, where the corresponding POI’s (company’s location) will be presented (on the map) which are affected.
The status and their underlying meaning are explained below:
The following status can be assigned/changed automatically by the system (due to alerts) or manually by users.
Inactive: The amount of companies currently not in operation.
At Risk: The amount of companies facing disruption risks at the current time. The time span is related to different event types, which each have a specific number of days allocated until the disruption status reverts back to active.
One risk event can be overwritten by a new event with a different duration. A company can report an alert and thereby change the risk status.Limited: The amount of companies not running on full capacity. In the example above, 15 suppliers are not running on 100%. This can have multiple reasons. One example would be the time during the Covid-19 pandemic in which most employees did not work full time.
This information may be input manually by companies and will stay there until it is manually changed back.Active: The amount of companies not affected by any current disruption risks.
Setting the status manually
If you want to assign a status manually to your company you can do so by navigating to the company profile and selecting the "Post update" button on the right hand side.
You will then be able to select the sites affected by the status update as well as the period of when it has been last updated. Once your selection has been made you can click on the "Next" button to continue to the next step of the process.
The following step will let you choose the status that currently applies to your business and also leave a comment on the status selected by you. Once done with this step, you can continue again be selecting the "Next" button on the bottom right.
In the last step of the update you can set a specific status for each customer you are connected with on the platform.
You will do so by clicking the left check box and selecting a status solely for this company. You can publish your overall status without providing specific customer information in step "3 Post customer specific updates."
Whenever you're ready, you can click on the "Post" button to publish your updated disruption status.